ITSW
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IT consulting for companies in Latvia and the EU

Spreadsheets, email chains and copy-pasting by hand - it's time to put a stop to that.

I build a single process that does this work for you - automatically, reliably, and with direct access to me, not a helpdesk.

The first conversation and initial assessment are always free.

Not sure where to start? Start with an automation audit.

BEFORE
Email
Spreadsheet
Manual work
AFTER
Form
Process
System
What changes

Situations you probably recognize

BEFORE

The bookkeeper retypes reports by hand every day, as they arrive by email.

AFTER

The report lands in the system automatically, the moment the email arrives.

BEFORE

Employees email in holiday requests and wait for someone to enter them into the system.

AFTER

Employees submit requests through a portal, and each request reaches the right manager on its own.

BEFORE

Lead data from the website form has to be copied into the CRM by hand, every time.

AFTER

The form writes straight into the CRM, and a confirmation email goes out on its own.

BEFORE

Checking sanctions lists takes an hour a week and leaves no record.

AFTER

The check runs automatically, and every check keeps a record.

Services

Six areas where problems usually start

Employees email things in because there's simply no portal to submit them through.

Internal portals and workflows

Employee self-service for payslips, holiday requests and expense claims. A help desk with a form builder and approval flows. A project portal, all in one place.

Three systems don't talk to each other, and someone connects them by hand every day.

Integrations and automation

Connections to Salesforce, Microsoft 365, ERP (Dynamics AX) and EDI. Automatic processing of reports that arrive by email. Stable systems in place of fragile Zapier and other no-code setups.

You don't know if you'd pass a NIS2 audit, and sanctions lists still get checked by hand.

Compliance and security

NIS2 compliance documentation, sanctions list checks (EU, UN, OFAC, UK), tax authority and VIES VAT checks, GDPR built into the process - not bolted on at the end.

A management dashboard means someone glues the data back together in a spreadsheet every month.

Finance and data reporting

Automated data flows from your ERP, invoice processing and e-invoicing, dashboards that update themselves.

Microsoft 365 was set up five years ago, and no one really knows what's going on in there anymore.

Microsoft 365 and IT management

M365 administration, user and permissions management, security policies. A part-time IT manager - budget, vendors, strategy.

There's an idea for a website or a calculator, but nobody ever sees it through.

Websites and products

From idea to a live platform - for example mansdarzins.lv, a directory of every kindergarten in Latvia with parent reviews.

Automation audit

Know what's costing you time and money before you start building

A 1-3 week process that ends with a concrete, ranked plan - not a rough list of suggestions.

What the audit includes

  • Interviews with the team and process owners
  • A map of your current processes
  • A ranked list of opportunities - hours saved, rough cost, payback time
  • A 90-day plan with quick wins
  • A NIS2 and GDPR compliance note
  • A presentation for management
Small company

Up to ~20 people, 1-2 departments

950-1,200 EUR + VAT
Mid-size company

20-100 people, 3-5 departments

2,100-2,700 EUR + VAT
Large company / group

Several departments or group companies

from 3,500 EUR + VAT

Priced individually based on scope.

Audit takes 1-3 weeks. One-time fixed fee.

Pricing

Pricing with no surprises

Three ways to work - pick whichever fits your project.

Audit
from 950 EUR + VAT

A process that shows you where automation pays off first. Good if you're not yet sure where to start.

Hourly work
50-70 EUR/h + VAT

Rate depends on the type of work. Good for smaller tasks, consulting and ongoing support.

The first conversation and initial assessment are always free.

Work

Real projects, clients named by sector only

Form
→
Salesforce
→
Email
Language school

One flow for the whole enrolment process

A web form writes straight into Salesforce, and a confirmation email goes out automatically. This replaced Zapier - for scale and GDPR reasons.

Node.jsSalesforce APIMicrosoft 365
Payroll
→
Portal
→
Manager
Agricultural holding

An employee self-service portal

Payslips, holiday approvals and expense claims in one portal, with no paper and no email chains.

Self-serviceApproval flows
Email
→
Parsing
→
System
Grain storage

Reports land in the system on their own

Daily reports that arrive by email are read and entered into the system automatically - no retyping by hand.

Email automation
Lists
→
Check
→
Record
Holding company

A sanctions list screening tool

Checks EU, UN, OFAC and UK sanctions lists and keeps a record for every check.

ComplianceAudit trail
Public product

mansdarzins.lv - a directory of every kindergarten in Latvia

From idea to a live platform - comparison, filters and parent reviews, all in one place. The only project here you can see live.

Visit mansdarzins.lv
How we work

Four steps, no surprises in between

01

Call

A 30-minute conversation where you tell me what isn't working right now.

02

Audit or assessment

If you're not sure where to start, I run an automation audit. If you already know, I start with a short assessment and a price.

03

Build

You see progress as the work happens, not just at the end.

04

Support

The system keeps working after handover, and if something needs to change, you talk to me directly.

About

One engineer. No middlemen between you and the developer.

I'm Gatis - I work directly with companies in Latvia and the EU, with no middlemen. Based in Latvia, clients across the EU. GDPR is part of the process from day one, not the last step before handover.

12+years in IT at every level - from help desk to CTO-level responsibility
10+years running my own IT company
EUcompany based in Latvia, clients across the European Union
Questions

Frequently asked questions

How long does it take?

Depends on the scope. A smaller integration - a few weeks. A larger portal or multi-system connection - two to three months. After the assessment you get a concrete timeline, not a rough promise.

What does an audit give me?

A clear picture of where you're losing the most time and money - a process map, a ranked list of opportunities with hours saved and payback time, a 90-day plan and a NIS2/GDPR note. You can put the result to use right away, even when comparing quotes from others.

Do I have to order an audit?

No. If you already know what you want, we start with an assessment.

Who owns the code and the data?

You do. The code, documentation and all access stay your property - I never hold onto them or build in a dependency on me.

Do you work with existing systems?

Yes. I connect the solution to what you already have - Microsoft 365, Salesforce, Dynamics AX, EDI and other systems. Starting from scratch is the exception, not the rule.

What happens if something breaks?

You call or message me directly, not a general support inbox. For critical issues, I usually reply the same day.

Does the data stay in the EU?

Yes. Servers and hosting are chosen within the European Union or EEA, and that's decided at the start of the project - not sorted out afterward.

Contact

Let's talk about your process

30 minutes is enough to find out if I can help.

Book a 30-min call

Calendar booking - pick a time that works for you, confirmation arrives right away.

Book a call